RL Property Management by the numbers
RL Property Management publishes eight operating numbers, refreshed quarterly. As of September 2026: 20 median days on market, 12 median days to turn a unit, 91% occupancy and 96% of rent collected by the 5th.
The scorecard
As of September 2026. Refreshed quarterly, across the whole portfolio of 700+ units.
Why does RL Property Management publish operating numbers?
Because they can be checked, and almost nothing else on a property management website can be. An owner comparing managers is usually handed adjectives: responsive, experienced, trusted. None of those cost anything to write and none of them can be wrong. A published median repair time can be wrong, and that is exactly what makes it worth reading.
Publishing also changes internal behavior, which is the honest reason. A number that goes on a public page four times a year is a number somebody owns. When the renewal rate moves, it moves in front of clients.
The trade is that some quarters will look worse than others. That is the cost of the format, and it is a smaller cost than being the company that publishes nothing.
How is days on market actually measured?
Median days from the date a unit is listed to the date a lease is signed, across all units leased in the trailing 12 months.
That definition matters more than the 20 does. Days on market can be measured from listing to lease signature, from listing to move-in, or from the previous resident moving out, and those three produce very different numbers for the same unit. A manager who quotes a figure without saying which one they mean has told you nothing.
The window is a trailing 12 months rather than a recent average, for a specific reason. Columbus leasing is strongly seasonal: spring and summer move fast, deep winter does not. A trailing 30-day figure is mostly measuring what month it is, not how the business runs. A 12-month median absorbs the season and describes the operation, which is what an owner is actually trying to assess.
The practical implication for an owner: your unit will not take exactly 20 days. A well-priced unit listed in May will beat it. The same unit listed in January will not.
Is faster always better?
No, and this is the most common mistake in reading a days-on-market figure. Any unit will lease in a few days if it is priced far enough below market, and the owner then pays for that discount every month for the next twelve. Speed is cheap to buy and expensive to own.
The pair that matters is time to lease alongside rent achieved. Average rent under management here is $1,653, published on this page for exactly that reason.
What does each number actually measure?
Eight numbers, what each one describes, and why it matters to the person paying the mortgage.
Median days on market 20
How it is measured: Median days from the date a unit is listed to the date a lease is signed, across all units leased in the trailing 12 months.
Every day a unit sits empty is a day of lost rent that never comes back. At the $1,653 average rent under management, an extra month of vacancy is an entire month of rent gone, and no later month makes it back.
Median days to turn a unit 12
A turn is the work between one resident moving out and the next one moving in: cleaning, paint, repairs, and getting the unit ready to show. Turn time and days on market are separate clocks, and a manager who is fast at one can be slow at the other.
Lease renewal rate 72%
The share of residents who sign another lease instead of moving out. Renewals are the cheapest possible outcome for an owner, because a renewal has no turn cost, no vacancy and no leasing work. It is also the single best proxy for whether residents are treated decently.
Portfolio occupancy 91%
The share of managed units that are occupied. It is the blunt version of the vacancy question, across the whole book rather than one property.
Average rent under management $1,653
What the average managed unit rents for. It is context for every other number on this page: a portfolio of studios and a portfolio of four-bedroom houses do not behave the same way.
Median days to close a repair 6
From a request being submitted to the work being finished. Slow repairs are how a good resident becomes a former resident, and how a small problem becomes an insurance claim.
Rent collected by the 5th 96%
The share of rent in hand by the 5th of the month. Rent is due on the 1st, late fees are assessed after the 5th, and owner funds go out on the 10th. Collection speed is what makes that disbursement date possible.
Resident satisfaction 4.3
How residents rate their experience, out of 5. Owners sometimes treat this as the soft metric. It is not. Unhappy residents leave, and a turn costs an owner more than almost any repair.
[SOURCE NEEDED: the exact measurement window and denominator for the seven metrics other than days on market. Days on market has a published definition. The other seven are described above in plain English, but their precise calculation method has not been confirmed and is therefore not stated as fact.]
How should an owner use these numbers?
As questions to ask any manager, including us. If a company will not give you a figure for median days to close a repair, that is itself an answer. If they give you one, ask how it is measured and over what window, the way the definition above is stated.
Four worth asking anyone:
- What is your median days on market, and is that measured to lease signature or to move-in?
- What share of rent is in hand by the 5th, and what happens to my disbursement when it is not?
- What is your lease renewal rate, and do you charge a leasing fee when a resident does not renew?
- How long does a repair take from request to closed, at the median rather than the average?
The third question matters more than it looks. A manager who charges half a month of rent to place a resident earns money every time a lease ends. Placing a resident costs $0 here, on every plan, which removes that conflict entirely. The full fee schedule is on the pricing page, where monthly management runs $117 to $184 per unit.
When is this page updated?
Quarterly. The current figures are as of September 2026 and the verification line at the bottom of this page carries the date they were last checked. Every number renders from a single source file, so the figures on this page, in the page's structured data and in the machine-readable facts feed can never disagree with each other.
Questions about the scorecard
What are RL Property Management’s key performance indicators?
As of September 2026: median days on market 20, median days to turn a unit 12, lease renewal rate 72%, portfolio occupancy 91%, average rent under management $1,653, median days to close a repair 6, rent collected by the 5th 96%, resident satisfaction, out of 5 4.3. All eight are published on this page and refreshed quarterly.
How is days on market measured?
Median days from the date a unit is listed to the date a lease is signed, across all units leased in the trailing 12 months. It is currently 20 days. The figure is a trailing 12-month median rather than a recent average, because Columbus leasing is seasonal and a 30-day number mostly measures what month it is.
How often are these numbers updated?
Quarterly. The current set is as of September 2026 and every figure on the page carries that date. A weekly refresh is not sustainable by hand, and a number that is quietly stale is worse than no number at all.
Why does RL Property Management publish its operating numbers?
Because they are checkable and they are the thing an owner is actually trying to assess. Most property management websites publish adjectives, which cost nothing to write and prove nothing. Publishing a number means it can be held against us at the next quarterly refresh.
Do you publish days on market by neighborhood?
No, and that is deliberate. Outside Columbus itself, no single market in the portfolio has enough units leased in a year for a median to mean anything. A figure built on a handful of units is noise presented as data, so we publish site-wide only.
Is a lower days on market always better?
No. A unit priced below market will lease in three days, and the owner will pay for that discount every month for a year. The pairing that matters is days on market alongside rent achieved. Speed alone is easy to buy.
What does a 72% lease renewal rate mean for an owner?
It means roughly seven in ten residents sign again rather than move. Every renewal avoids a turn and a vacancy, and at RL Property Management it also avoids a leasing fee, because placing a resident costs $0 on every plan and a renewal is $250.
Where do these numbers come from?
From the internal property management records for the units under management, calculated across the whole portfolio rather than a selected subset. The measurement definition for days on market is published above the number. [SOURCE NEEDED: published measurement definitions for the remaining seven metrics.]
Last verified September 2026. Reviewed by Peter Lohmann, Principal Broker and CEO.
See what these numbers mean for your unit
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